When it comes to fulfilling your patients’ home delivery needs, we understand you want the fastest delivery time with the fewest hold-ups. At TWS, your and your patients’ needs always come first. We are constantly finding new ways to better serve both you and your patients, but here are some reasons why we are a step above the rest:
- We carry a wide selection of products from all manufacturers.
- We can take orders the following ways: Phone, Fax, and electronically through WoundExpert Software.
- Within one hour of receiving your order, we process the patients claim and send your office a confirmation by fax or email.
- All calls to our office are answered by a live customer service representative to handle your needs in a timely manner.
- Rotech’s Wound Care Complete program makes it simple to use one company for both Negative Pressure Wound Therapy and wound care supplies, providing continuity of care for your patients!