Testimonials

“I have to say, the process has been easy with TWS/ROTECH and they do get in touch with us very quickly if an issue occurs. I also had a patient yesterday who needed supplies by Friday. I called TWS office and they said they would send them overnight, which I really appreciated.”

-Jamie, RN Clinical Manager, Massachusetts

“TWS/ROTECH is always my first choice because of your fast turn-around time and all of the extremely pleasant and helpful people I am greeted with each time I have interaction with your company. Thanks again for great service.”

-Patty Brown, RN, Maine

”Over the last several months I have had the pleasure of talking to your people in ordering the wound products my patient needed. Every time, your staff has been very polite and so friendly I just can’t believe that still extists out there. When I called to check if products had been shipped, your staff said the order had been shipped out as requested. Do you realize how many companies wouldn’t even take the time to do that?”

-Clinical Specialist, Humansville, MO

“Our clinical supervisor has informed me of the kindness you extended to one of our patients in providing her with supplies. Our association with your company has been very positive, and we again thank you for your kind consideration.”

-Orthopedic Surgeon, Concord, NC

“TWS has provided exemplary service and shown compassion and caring while doing so. They have gone above and beyond and bent over backwards to do everything possible to make sure our patient’s have what they need.”

-Case Manager, Shelbyville, KY

“As the Nurse Manager of a busy Wound Healing & Hyperbaric Center, I know that having a DME company that is efficient and reliable is vital to our practice. Their ordering process and friendly, helpful customer service has exceeded all of our expectations. Our patients report that they are treated with compassion and respect. Working with TWS truly helps us to partner with our patients in their care and healing.”

-Clinical Nurse Manager, Readington, NJ

“Just want to thank you for the wonderful services you provide for our patients. We are pleased to and feel this will benefit for both us and our patients.”

-Karen Carithers, RN, Woods Memorial Wound Center, Etowah, TN