About
Who is TWS- owned by Rotech
Total Wound Care Solutions owned by ROTECH is a Durable Medical Equipment Supplier. TWS provides surgical dressings to patients in the home setting. We act as a liaison between healthcare professionals and patients to help improve outcomes and manage each patient’s personal needs. Established in 2000, and now part of the Rotech family of companies, TWS has become a leader in the home delivery arena by providing a mutually beneficial service to patients and clinicians alike.
Our Mission
To Provide Value-Added Wound Care Products & Services – Reducing The Time It Takes To Heal.
The TWS Difference
All durable medical supply companies are not created equal. The Total Wound Care Solutions difference is our superior selection of products and our commitment to exceptional customer service. Our ordering process is simple and stress-free. We make it easy to get the supplies you need as quickly as possible and use one company for complete wound care.
Selection
Our product availability separates us from other wound care supply companies. We are able to offer all dressings by all manufacturers – and deliver them quickly. You can be sure that TWS can meet your individual needs during the healing process.
Convenience
Our express delivery service gets the necessary medical supplies to patients faster so that the healing process can begin sooner. Patient privacy is always respected during delivery and packages are easily tracked. We know that recovery can be difficult enough on its own, so we make getting the supplies you need as painless as possible so you can focus on healing.
Customer Service
Our dedicated Customer service team is available to answer your questions, help with orders, or set up returns. We also have great relationships with an extensive network of insurance plans. To make things even easier, our experienced billing specialists will take care of all of the paperwork for you. We can verify your coverage with your insurance agency to ensure you get the lowest out-of-pocket costs possible.
Why TWS?
When you choose Total Wound Care Solutions/ ROTECH, you can count on:
- Exceptional personalized customer service
- An extensive selection of high-quality products
- Online and printed catalog options
- Hassle-free ordering
- Quick order processing
- Expedited delivery options that prioritize patient privacy and easy tracking
- Excellent insurance coverage and direct billing